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[Pluralsight] Implementing Incident Management with System Center Service Manager 2016 (SCSM) [2018, ENG]

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Post 05-Jan-2018 23:10

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Implementing Incident Management with System Center Service Manager 2016 (SCSM)
 Год выпуска: 04/01/2018
Производитель: Pluralsight
Сайт производителя: pluralsight.com/courses/implementing-incident-management-scsm-2016
Автор: Greg Shields
Продолжительность: 4h 22m
Тип раздаваемого материала: Видеоклипы
Язык: Английский
Описание: In this course, you'll learn to configure workflows, customize templates, and add automation to help desk incident management using System Center Service Manager 2016.
В этом курсе вы научитесь настраивать рабочие процессы, настраивать шаблоны и добавлять автоматизацию, чтобы помочь управлению инцидентами в офисе с помощью System Center Service Manager 2016.

Содержание

Course Overview
Introduction
Design an SCSM 2016 Infrastructure
Configure Incident Management
Customize Templates and Workflows
Manage Email Notifications and the Self Service Portal
Construct Request Offerings and Service Offerings
Next Steps with Service Manager 2016
Файлы примеров: присутствуют
Формат видео: MP4
Видео: MPEG-4 1280x720 16:9 15 fps 480 kbps
Аудио: AAC 44100 Hz 96 kbps Стерео

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