Salesforce End-to-End Implementation Handbook Год издания: 2023 Автор: Kristian Margaryan Jørgensen Издательство: Packt ISBN: 9781804613221 Язык: Английский Формат: EPUB Качество: Издательский макет или текст (eBook) Интерактивное оглавление: Да Количество страниц: 302 Описание: With ever-growing digital transformation programs involving Salesforce, there is a greater need for a comprehensive overview of the phases and activities specific to Salesforce implementations. This book will act as a detailed guide for your Salesforce implementation journey, including common issues and pitfalls to mitigate and prevent errors. The Salesforce End-to-End Implementation Handbook starts with the pre-development phase. Here you’ll understand how to define the vision and nature of your project, determine your change management strategy and delivery methodology, learn to build a business case for your project, get insights on engaging with Salesforce and implementation partners, and learn to establish a governance framework. As you progress, you’ll gain insights on the necessary activities, milestones, and common issues faced in salesforce implementation, along with strategies to mitigate them. At the end of each section, you’ll find evaluation checklists to assess the state of your Salesforce implementation. By the end of this book, you’ll be well-equipped to set up Salesforce projects and programs effectively and deliver maximum ROI.
Оглавление
Preface Part 1:The Pre-Development Phase Chapter 1: Creating a Vision for Your Salesforce Project Chapter 2: Defining the Nature of Your Salesforce Project Chapter 3: Determining How to Deliver Your Salesforce Project Chapter 4: Securing Funding and Engaging with Salesforce and Implementation Partners Chapter 5: Common Issues to Avoid in the Pre-Development Phase Part 2: The Development Phase Chapter 6: Detailing the Scope and Design of Your Initial Release Chapter 7: Building and Testing Your Initial Release Chapter 8: Common Issues to Avoid in the Development Phase Part 3: The Roll-Out Phase Chapter 9: Deploying Your Release and Migrating Data to Production Chapter 10: Communicating, Training, and Supporting to Drive Adoption Chapter 11: Common Issues to Avoid in the Roll-Out Phase Part 4: The Continuous Improvement Phase Chapter 12: Evolving Your Salesforce Org and DevOps Capabilities Chapter 13: Managing Your Salesforce Data to Harvest the Fruits of Customer 360 Chapter 14: Common Issues to Avoid in the Continuous Improvement Phase Index Other Books You May Enjoy
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