Windows 10 Troubleshooting, Part 1 Год выпуска: 2019 Производитель: Pluralsight Сайт производителя://app.pluralsight.com/library/courses/windows-10-troubleshooting-part-1 Автор: Mike Halsey Продолжительность: 2h 34m Тип раздаваемого материала: Видеоурок Язык: Английский Описание:
Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will get you started as a proficient troubleshooter for Windows 10 systems. In this course, Windows 10 Troubleshooting, Part 1, you'll learn how to troubleshoot, diagnose, and repair many different types of problems with Windows 10. First, you'll learn how to use remote assistance and management tools to support end users. Next, you'll discover how to use the reporting and monitoring tools in Windows before learning about recovery, diagnostic, and safe boot. Finally, you'll explore how to manage and troubleshoot Windows Update. When you're finished with this course, you'll have the skills and knowledge of Windows 10 troubleshooting needed to become a proficient support professional. Software required: Windows 10.
Related topics:
[Pluralsight] Windows 10 Troubleshooting, Part 2 [2019, ENG]
Содержание
1. Course Overview
1. Course Overview
2. Using Remote Assistance Tools
01. Module Overview 02. Talking Users through Troubleshooting 03. Using the Problem Steps Recorder to Demonstrate a Troubleshooting Issue 04. Reading and Understanding the Problem Steps Recorder Reporting File 05. Setting up a Remote Assistance Session 06. The Remote Assistance User Experience 07. The Remote Assistance Support Experience 08. Initiating a Quick Assist Session 09. Remotely Controlling a PC Using Quick Assist 10. Using Windows Snip and Sketch 11. Configuring Remote Desktop Services 12. Initiating a Remote Desktop Session 13. Managing a Remote PC Using Remote Desktop 14. Summary
3. Using Windows Reporting and Monitoring Tools
01. Module Overview 02. Using the Windows Reliability Monitor 03. Using the Windows Performance Monitor 04. Configuring and Customizing the Performance Monitor 05. Using Data Collector Sets 06. Using the Windows Resource Monitor 07. Tracking Apps and Services in the Resource Monitor 08. Tracking Network Activity in the Resource Monitor 09. Troubleshooting with the Windows Task Manager 10. Configuring the Windows Task Manager 11. Obtaining Detailed Information About a Windows System 12. Connecting System Information to a Remote Computer 13. Summary
4. Managing Recovery and Restoration
01. Module Overview 02. Creating Restore Points 03. Rolling Back Restore Points in Windows 04. Creating a USB Recovery Drive 05. Rolling Back Changes in the Recovery Environment 06. Rolling Back Windows Feature Updates 07. Rolling Back Windows Updates 08. Using File Versioning 09. File Versioning Using OneDrive and Office 365 10. Summary
5. Troubleshooting Startup Using the Recovery Environment
01. Module Overview 02. Accessing the Windows Recovery Environment 03. Different Ways to Access the Windows Recovery Environment 04. Whats Available in the Windows Recovery Environment 05. Different Ways to Restore Windows 06. Troubleshooting with Command Line Tools 07. Useful Command Line Tools 08. Restoring a Non-booting PC 09. Using Automatic Repair from the Recovery Console 10. Using the BootRec Command 11. Summary
6. Using Safe and Diagnostic Boot
1. Module Overview 2. The Windows Extended Boot Menu 3. Accessing Windows Safe Mode 4. Using Safe Mode for Troubleshooting 5. Activating Windows Diagnostic Mode 6. Using Windows Diagnostic Mode for Troubleshooting 7. Deactivating Windows Diagnostic Mode 8. Summary
7. Troubleshooting and Taming Windows Update
01. Module Overview 02. Exploring Windows Update 03. Configuring Windows Update 04. Choosing How You Receive Windows Updates 05. Pausing and Deferring Updates 06. Controlling Windows Update with Group Policy 07. Troubleshooting Using Update History 08. Manually Resetting Windows Update 09. The Disk Defragmenter 10. Configuring Automatic Maintenence 11. Configuring Storage Sense in Windows 12. Using the Desk Cleanup Wizard 13. Do You Need Third-party Disk and Windows Cleanup Tools 14. Summary
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