Содержание
Course Overview1m 56s Course Overview1m 56sThe Methodology of Troubleshooting26m 28s Course Introduction4m 4s Module Introduction1m 21s The Internal PC System6m 33s The External PC Ecosystem3m 0s Talking to PC Users About Problems5m 15s What Commonly Goes Wrong with PCs?4m 28s Summary1m 44sDissecting the Windows File System and Disk Structure39m 26s Module Introduction1m 43s Understanding the Windows Disk Structure on PCs3m 21s The Different Partition Types and File Systems, Part 15m 9s The Different Partition Types and File Systems, Part 25m 14s The Windows Boot System3m 52s The Windows OS File Structure, Part 12m 40s The Windows OS File Structure, Part 24m 24s The Windows OS File Structure, Part 34m 1s The Windows OS File Structure, Part 42m 49s The Windows OS File Structure, Part 5 - User Folders2m 7s The Windows OS File Structure, Part 6 - Log Files2m 45s Summary1m 19sUnderstanding Networking on PCs27m 55s Module Introduction1m 15s Different Types of Network Connections in Windows3m 32s Obtaining Information About Network Connections, Part 12m 16s Obtaining Information About Network Connections, Part 21m 44s Obtaining Information About Network Connections, Part 31m 30s Obtaining Information About Network Connections, Part 41m 20s Configuring Advanced Network Settings, Part 14m 20s Configuring Advanced Network Settings, Part 21m 17s Configuring the Windows Firewall, Part 12m 2s Configuring the Windows Firewall, Part 22m 4s Troubleshooting Network Problems, Part 11m 42s Troubleshooting Network Problems, Part 23m 40s Summary1m 8sAdvanced Troubleshooting and Repair Methods44m 40s Module Introduction1m 30s Repairing the Windows Boot System, Part 12m 34s Repairing the Windows Boot System, Part 24m 14s Repairing the Windows Boot System, Part 31m 39s Using BcdEdit to Manage the Boot System3m 51s Using Safe Mode2m 15s Windows Diagnostic Startup1m 53s Using System Restore2m 57s Accessing System Restore from the Recovery Options1m 37s Resetting a Windows 8.1 or Windows 10 PC1m 46s Using the Automated Troubleshooters1m 5s Creating Recovery Media in Windows1m 52s Configuring a PC for Remote Access1m 32s Using Remote Desktop3m 8s Using Windows Remote Assistance2m 47s Working in a Remote Assistance Session2m 16s Using Windows 10 Quick Assist1m 55s Using the Problem Steps Recorder2m 57s Using the Game Bar Recorder1m 38s Summary1m 5sGetting Helpful Diagnostics from the Administrative Tools43m 49s Module Introduction1m 38s The Windows Administrative Tools1m 30s The Computer Management Console2m 58s Local Security Policy and Group Policy2m 7s Managing Windows Services1m 48s Firewall with Advanced Security3m 5s Windows Memory Diagnostics1m 0s Looking Around the Even Viewer3m 49s Attaching a Task to an Event2m 54s Creating a Custom Event View4m 3s Filtering Event and Log File Information2m 33s Getting Information About the PC2m 2s The System Information Panel3m 7s The System Information Panel2m 23s Getting Information from Task Manager1m 15s The Performance Monitor2m 17s The Resource Monitor3m 59s Summary1m 14sUsing Sysinternals for Troubleshooting37m 1s Module Introduction1m 30s Introducing Microsoft Sysinternals2m 56s File and Disk Utilities3m 30s AccessEnum2m 1s ShareEnum1m 39s Networking Utilities1m 27s TCPView2m 0s Autoruns3m 56s Process Utilities3m 28s Process Explorer3m 30s Process Monitor2m 13s Security Utilities1m 15s System Information and Miscellaneous Utilities1m 56s RamMap1m 34s Blue Screen View2m 45s Summary1m 16s